Refund policy

Here at Mae + Lang Jewels, we strive to provide the best customer service. However, as each piece is made to order, outside of repairs and issuing a claim for defect, we do not accept returns. If your piece has been damaged or is defective, please email us at info@maelangjewels.com for a repair within 24 hrs from receiving your order. 

Custom pieces/lengths/sizes cannot be returned unless the item is damaged or we made a mistake within production.